Frequently Asked Questions (FAQ's)

What is an EOB? 

An EOB is an Explanation Of Benefits.  This is the form you receive in the mail as notice of processing your claim for  health services, submitted to a health insurance plan, including Medicare, by either you or your provider's office.  Medicare EOB's are usually called MSN's, Medicare Summary Notices.    

Why does Manage Your Healthcare Dollar$ include the Health Expense Accounting Ledger (HEAL)©? 

The HEAL© contains the "secret" to staying organized, even if organization is not one of your strengths.  After you learn the secret, you can conquer any medical bill and its subsequent payment, no matter how complicated it seems.   

How long does the training last?

The live seminar is approximately 3 hours long, including breaks.  A video version is now available, making it simple for you to watch the training any time you like in the comfort and privacy of your own home.  The video is approximately 2 hours and 30 minutes, but with the video you can re-review any section you choose, any time.  Both the live and recorded training programs include one HEAL© System.  

How does the program work for me?

It provides personalized training that guides you through each step of your medical purchase and subsequent third party payment, most often from your health insurance.  Because the training teaches you to personalize your own HEAL©, you develop your own tool to use throughout your life, even with the changes that may take place in your individual situation, including the transition to Medicare.  In the end, you also have a completed record of each transaction and a yearly recap of expenditures.  You have your own HEAL© to use after we teach you how to customize it to fit your family's needs. 

How do I know it will be worth the cost?   

Each medical purchase you make provides the opportunity for you to pay more than you think you should.  After the Manage Your Healthcare Dollar$ training you may reduce your expenses and will reduce your stress by being educated.  You then have control of uncovering errors that may and often do occur when health providers bill you for your healthcare purchases, when your health plan reimburses you for those services, or after the provider reflects the payment received at their billing office.  

You know what your financial responsibility will be from your own records, instead of being told by someone else.  That would be much like trusting the bank to reconcile your checkbook every month without your own input.  Medicare beneficiaries and their caregivers can finally understand what that MSN is trying to say.  (If you are a Medicare recipient and you don't know what an MSN is, this training is for YOU!     

What will Manage Your Healthcare Dollar$ do for me?

It will reduce stress associated with medical expenses, because you will then understand the process and be pro-active with financial management of these expenses.  The greatest need for this may come at a time when you or someone close to you suffers from a catastrophic health need.  At this time, more than ever, you need to be able to manage the paperwork that pours in when you purchase health services.  You will be equipped to know the status of your medical expenses with the HEAL©.  The complete glossary provided and "Things to Ask" tutoring will prepare you to understand your role in the finances of medicine and how to protect yourself in the process.   

What are some other benefits?

Tax time is not the time to try and figure out how much you have actually spent during the year for medical services and how much has been paid on your behalf by your health plan.  By using HEAL©, at the end of the year you will have a complete picture of all medical bills, paid by you and by others, to simplify reporting on your tax form.

What if I have questions after the seminar is over and I take my HEAL© home?