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Frequently Asked Questions (FAQ's)

What is an EOB? 

An EOB is an Explanation Of Benefits.  This is the form you receive in the mail as notice of processing your claim for  health services, submitted to a health insurance plan, including Medicare, by either you or your provider's office.  Medicare EOB's are usually called MBN's, Medicare Benefits Notices.    

Why does Manage Your Healthcare Dollar$ include the Health Expense Accounting Ledger (HEAL)©? 

The HEAL© contains the "secret" to staying organized, even if organization is not one of your strengths.   


How long does the training last?

The live seminar is approximately 3 hours long, including breaks.  A video version is expected for delivery in 2010.  Using the video will allow you to review the program at your convenience, and as often as you wish.      

How does the program work for me?

It provides personalized training that guides you through each step of your medical purchase and subsequent third party payment, most often from your health insurance.  Because the seminar or video teaches you to personalize your own HEAL©, you have developed a tool you can use throughout your life, even with the changes that may take place in your individual situation, including the transition to Medicare.  In the end, you also have a completed record of each transaction and a yearly recap of expenditures.  You take the HEAL© home and use it after we teach you how to customize it to fit your family's needs. 

How do I know it will be worth the cost?   

Each medical purchase you make provides the opportunity for you to pay more than you think you should.  After attending Manage Your Healthcare Dollar$ you may reduce your expenses and will reduce your stress by being educated in the matter.  You then have control of uncovering errors that may and often do occur when health providers bill you for your healthcare purchases, when your health plan reimburses you for those services, or after the provider reflects the payment received at their billing office.  

You know what your financial responsibility will be from your own records, instead of being told by someone else.  That would be much like trusting the bank to reconcile your checkbook every month without your own input.  Medicare beneficiaries and their caregivers can finally understand what that MBN is trying to say.       

What will Manage Your Healthcare Dollar$ do for me?

It will reduce stress associated with medical expenses, because you will then understand the process and be pro-active with financial management of these expenses.  The greatest need for this may come at a time when you or someone close to you suffers from a catastrophic health need.  At this time, more than ever, you need to be able to manage the paperwork that pours in when you purchase health services.  You will be equipped to know the status of your medical expenses with the HEAL©.  The complete glossary provided and "Things to Ask" tutoring will prepare you to understand your role in the finances of medicine and how to protect yourself in the process.   

What are some other benefits?

Tax time is not the time to try and figure out how much you have actually spent during the year for medical services and how much has been paid on your behalf by your health plan.  By using HEAL©, at the end of the year you will have a complete picture of all medical bills, paid by you and by others, to simplify reporting on your tax form.

What if I have questions after the seminar is over and I take my HEAL© home?

HealthCare Considerations provides 2 months of follow-up technical services free, through our website, e-mail, telephone or postal mail with each paid reservation.  Extending subscriptions for technical assistance on a yearly basis is also available for a fee.  This service offers you access to the knowledge and experience of it's creator and users.

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Updated: 11/19/2009