HealthCare Considerations' Instructor

Freda
Miller, CMA (AAMA), CPC, PCS
With over 30 years of experience in diverse health care
settings, Freda understands how
patient care is
delivered in America. As a certified medical assistant in an oncology
practice she cared for patients hands-on. She demonstrated skill as an
effective administrative manager for various medical practices, including
laboratory/x-ray, pediatrics, and urgent care. Moving to the health
insurance arena, (her professional colleagues called it "going to the dark
side") Freda's management of a satellite customer service office for a major US health insurance
company helped her understand the health insurance industry's perspective on health care
delivery. Freda's was most recently Benefit Manager for the health and welfare plans
of the State of Alaska's 75,000
retirees, employees, and their families. Helping these beneficiaries over
the years completed her understanding of the health service purchase triangle, including the balance employers face in providing
affordable health coverage to employees. Since retiring from State service
in 2009, HealthCare Considerations is Freda's full focus.
Freda received the
American Association of Medical Assistants (AAMA) credential of Certified
Medical Assistant in 1988. The American Academy of Professional Coders
(AAPC) credential of Certified Professional Coder was earned by Freda in October
2003. The American College of Medical Coding Specialists
(ACMCS) credential of Provider
Coding Specialist was received in August 2007.
Freda is a member of the Alaska
Medical Assistant Society, an affiliate of the American
Association of Medical Assistants. She is a featured speaker for many continuing
health education programs, including Medical
Terminology, Managed Care Survival In The Medical Office and Current Procedural Terminology Coding.
Freda serves as current Vice-president for the Alaska Medical Assistant Society and is
delegate to the 2010 AAMA House of Delegates.
Freda is married with seven adult children, seven of the most wonderful grandchildren in
the world, a magic dog, a noisy bird and an old cat. She landed in Fairbanks,
Alaska
in February 1966 and moved with her family to the capitol city, Juneau, in the fall of 1967. The temperature
on her first day in Alaska was 60 degrees...
below zero.